Shipping Information

Shipping Methods & Delivery Times

We offer several shipping options to meet your needs:

Standard Shipping

  • 3-7 business days
  • $7.95 – Free on orders over $150
  • Tracking included
  • Handling time: 1-3 business days

Express Shipping

  • 2-3 business days
  • $19.95
  • Order before 2 PM PST for same-day processing
  • Priority handling

International Shipping

  • 7-21 business days depending on destination
  • Shipping costs calculated at checkout
  • Customs fees and import duties may apply
  • Tracking available for most destinations

Order Processing

Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.

Order Tracking
Once your order ships, you’ll receive a confirmation email with:

  • Tracking number
  • Carrier information
  • Estimated delivery date
  • Link to track your package

Shipping Destinations

We currently ship to:

  • All 50 US states
  • Canada
  • European Union countries
  • United Kingdom
  • Australia
  • Japan
  • Selected other countries

Important Information

Shipping Address
Please double-check your shipping address before completing your order. We cannot modify addresses once an order is placed.

Delivery Issues
If you experience any delivery issues:

  • Check your tracking information first
  • Contact the carrier directly
  • Reach out to us if unresolved

Undeliverable Packages
Packages that are undeliverable will be returned to us. We will contact you to arrange reshipment (additional fees may apply).

International Orders

Customs & Duties
International customers are responsible for:

  • All customs fees
  • Import duties
  • Taxes imposed by their country
  • Any additional handling charges

Delivery Times
International delivery times may vary due to:

  • Customs processing
  • Local postal services
  • Weather conditions
  • Peak seasons

Special Notes

Signature Required
Orders over $300 require signature upon delivery for security purposes.

Multiple Shipments
Large orders may be shipped in multiple packages. You will receive separate tracking numbers for each shipment.

Holiday Seasons
During peak seasons, please allow additional processing and delivery time.

Lost Packages
If your package hasn’t arrived within the estimated timeframe:

  • Contact us after 14 days for domestic orders
  • Contact us after 30 days for international orders

Need Help?
For shipping-related questions, contact us through our website contact form. Please include your order number for faster assistance.